Refund policy

WE are NOT responsible for any lost or stolen mail.

Returns are only allowed if a product arrives damaged. Please get in touch with us immediately at support@evilken.shop if your order arrives damaged.

ALL Sales are Final.

Received the wrong item or misprint/s- please send pictures to be verified.
Received a damaged item/s- please send pictures to be verified.
Received an incomplete order or they did not receive their order at all.

Please email us if you have any of those issues above.^

Orders that have already started their fulfillment process can't be refunded or changed.

PLEASE PAY ATTENTION TO WHAT COLOR OR SIZE YOU ARE SELECTING.  We are not responsible if customers selected the wrong option.

Returns/Exchanges: Returns & Exchanges are not allowed. You are responsible for choosing the correct size for the products. All products have accurate size charts in the product descriptions.

You can always contact us for any return question at support@evilken.shop.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

AGAIN:

Refunds: Refunds are only allowed if a product arrives damaged. Please get in touch with us immediately at support@evilken.shop if your order arrives damaged.

Returns/Exchanges: Returns & Exchanges are not allowed. You are responsible for choosing the correct size for the products. All products have accurate size charts in the product descriptions.